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TECHPOINT MIRA AWARDS FINALIST 2011

Social Media Today

Raidious Blog Featured on Social Media Today

by Matt Chandler on April 7, 2010

in Blogging,Social Media

Tip o’ the hat to Social Media Today for seeing fit to feature my recent Raidious blog post “Social Media Strategy: Are You Marketing or Communicating?”

Social Media’s Role In Customer Service

by Matt Chandler on August 27, 2009

in Social Media,Web Video

Twitter, Facebook, Yelp and other social media and crowdsourcing sites are useful as more than simply avenues for promoting business. One major means of fostering brand loyalty and garnering new business is customer service. This is a lesson heard loud and clear by the best-of-breed.