Tag Archives: Social Media Today

Raidious Blog Featured on Social Media Today

07. Apr, 2010 • Categories: Blogging, Social Media • by Matt Chandler

Tip o’ the hat to Social Media Today for seeing fit to feature my recent Raidious blog post “Social Media Strategy: Are You Marketing or Communicating?”

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Social Media’s Role In Customer Service

27. Aug, 2009 • Categories: Social Media, Web Video • by Matt Chandler

Twitter, Facebook, Yelp and other social media and crowdsourcing sites are useful as more than simply avenues for promoting business. One major means of fostering brand loyalty and garnering new business is customer service. This is a lesson heard loud and clear by the best-of-breed.

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