Tip o’ the hat to Social Media Today for seeing fit to feature my recent Raidious blog post “Social Media Strategy: Are You Marketing or Communicating?”
Social Media Today
Raidious Blog Featured on Social Media Today
by Matt Chandler on April 7, 2010
Social Media’s Role In Customer Service
by Matt Chandler on August 27, 2009
Twitter, Facebook, Yelp and other social media and crowdsourcing sites are useful as more than simply avenues for promoting business. One major means of fostering brand loyalty and garnering new business is customer service. This is a lesson heard loud and clear by the best-of-breed.
